Contact
Get in touch
If you have any comments or questions, please don’t hesitate to get in touch.
Phone
To enquire for swimming lessons please head to the relevant page
Baby & Aqua Sensory sessions for 3 months – 4 years.
Mainstream Lessons for Children Aged 4 -1 4
Rookie Lifesaving for children over 8, with Stage 5 or equivalent.
Frequently Asked Questions
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When and where are lessons?
You can view more about the types of lessons we offer and when and where they are held on our Lessons page.
How do I book?
Please complete the enquiry form for enquiries for :
- Baby / preschool
- Mainstream
- 1-2-1 sessions
- SEN sessions
One of the team will be in touch to advise if we have any sessions available to suit your requirements or add you to the waitlist. If you don’t hear from us within 1 week, please contact office@swimwell.org.uk
For enquiries for Rookie lifesaving, please contact office@swimwell.org.uk
What happens if I want to cancel lessons with Swimwell?
You can cancel at anytime by sending an email to office@swimwell.org.uk. A refund for remaining lessons that month will be given unless you decide to give us a specific date to end.
If you cancel during July and don’t make payment for August, this will be due for payment should you wish to return at any point in the following 12 months. This is due to how we pro-rata your payments over 12 equal monthly payments for the 39 weeks of lessons.
How are payments made?
Swimming lessons are paid for by a monthly Direct Debit.
When you join you’ll pay upfront for your lessons in your first month. From the 1st of the following month, we will collect an agreed amount from your nominated card.
Once booked, your space is yours until you tell us otherwise. Your lessons will carry forward to one term to the next – so there’s no need to rebook.
There is no minimum contract and you can cancel any time.